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Patient Rights

Respect and Nondiscrimination

You have the right to considerate, respectful and nondiscriminatory care from your physicians, nurses, health care professionals and other hospital employees. You have the right to:

  • Receive care in a safe setting.
  • Be treated kindly and respectfully by all hospital personnel.
  • Exercise cultural and spiritual beliefs that do not interfere with the well-being of others or the planned course of your medical therapy.
  • Be free from all forms of abuse or harassment.
  • Be free from coercion by staff.

Information Disclosure

You have the right to receive accurate and easily understood information about your health, treatment plan, health care professionals and facilities. If you speak a language other than English, have a physical or mental disability or simply do not understand something, assistance will be provided so that you can make informed decisions about your care. You have the right to:

  • Be informed of your rights before patient care is furnished or discontinued, whenever possible.
  • Know the name, identity and professional status of any person providing health care services to you and to know who is primarily responsible for your care.
  • Receive complete and current information concerning your diagnosis in terms you can understand.
  • Receive an explanation of any proposed procedure or treatment, including a description of the nature and purpose of the procedure, known risks or serious side effects and treatment alternatives.
  • Know if your care involves any experimental methods of treatment. If so, you have the right to consent or refuse to participate.
  • Examine your bill and receive an explanation of the charges regardless of the source of payment for your care.

Participation in Treatment Decisions

You have the right to know all of your treatment options and to participate in decisions about your care. Your spouse, partner, parents, agent or other individuals whom you have designated may represent you if you cannot make your own decisions. You have the right to:

  • Participate in developing and implementing your plan of care.
  • Make informed decisions about your care.
  • Accept medical care or refuse treatment to the extent permitted by law and to be informed of the medical consequences of such refusal.
  • Have advance directives, such as a Living Will or a Durable Power of Attorney for Health Care and have a health care team that complies with these directives (see section on "Advance Directives" for additional information).

Confidentiality and Disclosure of Health Information

You have the right to talk in confidence with health care providers and to have your health information protected. You have the right to review and copy your own medical record and request that your physician amend your record if it is not accurate, relevant or complete. You have the right to:

  • Have personal privacy concerning your own medical care program. Any discussion about your care, consultation among health care professionals about your condition, examination and treatment are confidential and should be conducted discreetly. Persons not directly involved in your care must have your permission to be present. Expect that all communications and clinical records pertaining to your care will be treated confidentially.
  • Access information contained in your medical records within a reasonable time frame.

Patient Responsibilities

As a patient, you have a responsibility:

  • To provide accurate and complete information about your present medical conditions, past illnesses, hospitalizations, medications, including over-the-counter drugs/herbal supplements, and other health-matters including drug, alcohol, smoking, and eating habits.
  • To tell your health care provider if you understand the plan of treatment and what is expected of you and ask questions if you do not understand.
  • Follow the treatment plan recommended by the practitioner primarily responsible for your care. This may include following the instructions of nurses and other health care professionals as they implement your practitioner's orders and enforce the applicable rules and regulations.
  • Accept the medical consequences if you refuse treatment or if you do not follow your practitioner's instructions.